Return and Refund policy
Thanks for purchasing our products at http://enchantmentpalace.com operated by Enchantment Palace Inc. – magick & spiritual boutique in Brooklyn NY.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
Note: Due to Covid-19 quarantine we are extending return window to 50 days from the time of purchase.
After we receive your item (return address below), our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 50 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
Return Address: 1965 Coney Island Ave, Brooklyn NY 11223
Customer Service: toll free number (844)512-7377
Contact email: [email protected]
Contact form: http://enchantmentpalace.com/contact/